San Moissan is dedicated for creating and delivering socially-responsible gemstones and fine jewelry that lasts a lifetime.
Part of our promise is to provide a first-rate customer experience by making products that exceed expectations. With every gemstone above 4mm and jewelry item we offer a certificate of authenticity and limited warranty, so you can enjoy your
moissanite with confidence.
We congratulate you “For Being San Moissan’s Moissanite Owner” Ownership of SAN MOISSAN’S Moissanite makes you part of an elite group who wisely chooses a conflict-free gem and those
who seek an ethical source for their jewelry needs. SAN MOISSAN’S™ moissanite is always, and forever, more brilliant than most sources of moissanite worldwide. As members of the elite group of SAN MOISSAN’S owners, you will walk with great
satisfaction, pride and joy in your SAN MOISSAN’S Moissanite purchase.
With each SAN MOISSAN’S gemstone or jewelry purchase, you will receive a certified (numbered) registration and warranty card. Our warranty covers the gemstone portion of your purchase for the lifetime of original ownership. The SAN MOISSAN’S is
a true conflict free and ethical option to ALL other colorless and near colorless gemstones. To register your SAN MOISSAN’S loose gem or SAN MOISSAN’S jewelry item Click Here
Jewelry
REGISTER A WARRANTY
San Moissan’s® provides a Limited Warranty that applies to your purchase of San Moissan’s ® Moissanite jewelry and gem(s). The terms of the Limited Warranty include a warranty against defects in material and workmanship in the gem(s) (limited lifetime
warranty) and in the jewelry (12-month limited warranty) made by San Moissan. • This Limited Warranty covers optical properties of the stone including brilliance and fire, and the physical integrity of the stone
including chipping, breaking, scratching, and abrasions. It does not cover: (a) damage or defects as a result of abuse, misuse, loss, or theft of your Moissanite gem(s); or (b) damage or defects related to abuse, misuse, loss, or theft of your jewelry piece.
• ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECT COVERED BY THIS LIMITED WARRANTY
IS AS FOLLOWS: FOR JEWELRY, DURING THE FIRST 12 MONTHS AFTER THE DATE OF YOUR PURCHASE, AND FOR GEMS, DURING YOUR LIFETIME, SAN MOISSAN’S WILL, AT ITS OPTION, REPAIR THE JEWELRY AND/OR THE GEMSTONE(S), OR REPLACE WITH
JEWELRY AND/OR GEMSTONE(S) OF EQUAL OR GREATER QUALITY, WITHOUT CHARGE TO YOU. YOU WILL BE RESPONSIBLE FOR ANY COST OF SHIPMENT OF YOUR JEWELRY/GEMS TO SAN MOISSAN, AND SAN MOISSAN WILL NOT BE RESPONSIBLE FOR ANY
DAMAGE OR LOSS DURING SHIPMENT.
• The Limited Warranty is effective as of the date of purchase. Receiving any remedy provided herein requires you to have registered your purchase online
• Your San Moissan’s Moissanite jewelry and gem(s) are subject to the terms as set forth herein. In the unlikely event you have an issue or concern with your jewelry or Moissanite gem(s), please contact San Moissan’s at 1-800-210-GEMS, / email at
contact@Sanmoissan.in with a copy of your receipt and warranty card, and a customer service representative will direct you
accordingly.
• This Limited Warranty applies to the sale of the jewelry and gem(s) that are 4mm in size or larger and sold directly to the end-consumer purchaser. This Limited Warranty is transferrable by the end-consumer purchaser only where the our jewelry and Moissanite gem(s) are gifted to a third-person, provided that the recipient of the gifted jewelry and gem(s) registers the transferred Limited Warranty directly with San Moissan and presents to San Moissan the end-consumer’s purchase receipt and a valid government-issued form of personal identification.
San Moissan does not endorse or approve any third-party alterations or treatments to any San Moissan’s Moissanite. Such processes may be temporary and could lessen the durability and value of the Moissanite gem(s). Accordingly, any third-party alterations or treatments to your jewelry piece will void the San Moissan’s Moissanite Limited Warranty that accompanies each purchase.
The SAN MOISSAN’S warranty must be activated within 60 days of purchase with all information required on Registration form • Your purchase, including this Limited Warranty, is governed by the substantive laws of India without giving effect to any conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to your purchase or the Limited Warranty. In the improbable event that the optical properties of your SAN MOISSAN’S Moissanite™ change, please contact our
customer service department via email at provided mail-id contact@sanmoissan.in with a copy of your original receipt and registration ID number
Its highly recommended that YOU Retain your original receipt, or provide bank or credit card transaction copies as proof of original SAN MOISSAN’S moissanite purchase.
CERTIFICATE OF AUTHENTICITY FOR SAN MOISSAN’S MOISSANITE®
The gemstone you have purchased from San Moissan is authentic. San Moissan’s Moissanite is the result of innovation and refinement. Skilled technicians carefully select rough blocks of raw Moissanite, looking for the lines of pure brilliance hidden inside. Master gem cutters polish and facet each one, patiently drawing out the gem’s full beauty. Your gemstone has gone through San Moissan’s expert’s scrutiny to meet its rigorous specifications, and is held to a higher standard through our Limited Warranty’s guarantee that your gemstone will retain its fire and brilliance during your lifetime. Authentic San Moissan’s Moissanite is also environmentally and socially responsible, and leads the way for conflict-free choices in the industry. Authenticity is important to San Moissan. Your gemstone, if 5mm or larger, has been laser engraved with information to aid in confirming that your gemstone is authentic. To enhance your ability to confirm the authenticity of your San Moissan’s Moissanite, San Moissan recommends that you retain your warranty card and purchase receipt, and that you register your moissanite gemstone with San Moissan’s through its website.